There are five different ways to contact us:
1. General Inquires:
Send us your general inquiry via email by filling out the form below. You should receive a response from us within 2 business days.
Important:
In order to respond to your inquiry, we need to collect a limited amount of information, such as your name and email address. However, this service is intended for general inquiries only.
Please DO NOT include sensitive personal information in the message box, such as your Social Insurance Number, personal finances, medical or work history. Due to the unprotected nature of the Internet, inquiries containing this type of information cannot be answered through this service and are best addressed over the telephone, or by ground mail. For more information, visit Security and Privacy.
You can use the Instant Answers function at the bottom of the page for answers to commonly asked questions.
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2. By Telephone:
Our customer service representatives are available to assist you Monday - Friday between 8:00 a.m. and 8:00 p.m., your local time.
1 877 283-1687 (within North America)
905 306-2460 (outside North America - you may call collect)
3. By Fax:
1 877 683-1686 (within North America)
905 283-1686 (outside North America)
4. By Mail:
Resolve NSDL
P.O. Box 1007
Mississauga "B" Postal Outlet
Mississauga, ON
L4Y 3W3
5. By Courier:
Resolve NSDL
5995 Avebury Road, 4th Floor
Mississauga, ON
L5R 3P9
For any questions related to the Security and Privacy of your information, visit Security and Privacy.
Thank you for your inquiry. We should be in touch within 2 business days. If by the 3rd business day, you have not received an email response from us in your inbox, please check your Junk or Spam folder.
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